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Date of Last Revision: February 3rd, 2023
Information We Receive From YouWhen you register as a User, certain information such as name, company name, contact telephone number, and email address may be collected. When a Visitor contacts us and/or requests information about our Service, we will collect each Visitor’s email address and some other contact information in order to fulfill the Visitor’s request. We may also ask Visitors for their name, company name, telephone number, and email address. We may also ask questions about your company, job, and professional background. As you browse our Websites, your browser may send log data which may include your IP address, browser type, browser version, pages visited, time and date of visit, time spent on those pages, and referring pages, among other information. If you are a User, we may collect Personal Data from you in order to properly register you or issue you a license to use our Service or to service a support request from you relating to our Service. This may include name, company name, email address, job title, department, IP address, and usage information relating to our Service.
We may also send Service-related notifications or announcements to your email address if you are a User. Please note that any data that you upload or connect to using our Service is NOT collected or transferred to us at any time.
If you wish to subscribe to a newsletter via our Websites or access other content from our Websites, we will collect Personal Data, such as your name and email address, in order to send you the newsletter. You may choose to stop receiving our newsletter or marketing emails by following unsubscribe instructions included in each of these emails, or you can contact us at firstname.lastname@example.org.
We may also collect Personal Data from you if you contact us through third parties, including but not limited to: (i) Intercom for chatting with us through our Websites; (ii) Meetup for joining any of our groups; (iii) Eventbrite for registering or attending any of our events; Any third party that collects your information will have their own privacy policies governing how they use and protect your information. We encourage you to read those privacy policies.
We may collect Personal Data, including name, email address, and company name from people who attend our events or third-party events which we attend. This information is generally collected using a lead scanner or other means with each individual’s consent.
Sensitive DataWe will not intentionally collect or maintain, do not want you to provide, and will never ask you for, any information regarding medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or any other sensitive information.
How We Use Information We ReceiveWe use information and Personal Data collected to help us provide and support our Websites and Service. The information is used to verify accounts and activity, and to promote security on our Service and Websites, including investigating suspicious activity or violations of any of our terms or policies or agreements which you may have entered into with us. We use any information and Personal Data collected to:
Provide you with information about our Service;
Provide licenses or register you to use our Service;
Provide you with customer support for our Service;
Send you questionnaires and surveys that allow us to improve our Service;
Customize our communications (emails, newsletters, etc.) and our Websites according to your preferences (allowing you to request specific information about our products and services, for example);
Provide the opportunity for you to download our product documentation or any other communications available on our Websites from Numtra and/or third-party partners (for example: white papers, etc.);
Allow you to make a request for a demo of our Service;
Enable you to register for events organized by us and/or in collaboration with others;
Allow us to carry out obligations relating to any agreements entered into with Users and/or their companies;
Allow us to collect usage statistics for internal analytics relating to our Service in order to improve the Service and provide better support;
Notify you of changes to our Service and Websites; and
If applicable, allow you to transfer information to a third party.
We justify our processing of Personal Data on the following legal bases:
performing our obligations under a contract with you;
performing a legal obligation to which we are subject, which may include certain legal or regulatory requirements;
pursuing our legitimate interests and those of third parties. A legitimate interest will apply only where we consider that it is not outweighed by an individual’s interests or rights which require protection of their Personal Data. Our legitimate interests are the following: improvement and management of the Websites and the Services.
We may also analyze information collected from you to create a profile of your interests and preferences so we can tailor how we contact you or send you information about our Service that is more relevant to you. If additional information about you is available from external sources, we may use it to assist with this. Your information may also be used to help us identify general trends.
In certain circumstances, where you do not provide Personal Data which is required (for example, for us to register you to use our Service), we will not be able to provide the Service under our contract with you or may not be able to comply with a legal obligation on us. We will make it clear if and when this situation arises and what the consequences of not providing the personal data will be.
If we are ever involved in a merger, acquisition, or sale of all or a portion of its assets, your information, including Personal Data may be transferred to the acquiring entity. You will be notified of any impact with respect to any processing or of your information, including Personal Data, as well as any choices you may have regarding such changes. We may also share your information within the family of companies that make up Numtra, but only to the extent required to provide our Service or to respond to Visitor requests and needs. All entities making up Numtra will process any information and Personal Data received under all applicable law.
RetentionWe will retain information, including Personal Data of Users and Visitors for as long as needed to provide our Service or respond to requests. We only retain and use the information and Personal Data as necessary to comply with our agreements, legal obligations, and the resolution of any disputes.
Requests To Manage Or Delete InformationIf you want to access, correct, delete, or transfer any information you have provided, you may send a request to Numtra at email@example.com and we will respond and address your request within 30 days. This also applies to your right: (i) to be informed; (ii) of access; (iii) to rectification; (iv) to erasure; (v) to restrict processing; (vi) to data portability; (vii) to object); (vii) not to be subject to automated decision-making and (viii) to determine guidelines as to the use of your Personal Data after your death. You also have the right to lodge a complaint with a supervisory authority.
Logs, Cookies, Behavioral MarketingWe gather certain information in log files about your use of our Websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Websites, and store it in log files. We may also log or monitor information about your access to our Service, but this does not include any Personal Data.
Cookies are small data files stored on your device that help us improve our Websites and your experience browsing our Websites, see which areas and features of our Websites are popular. We may also from time to time use web beacons, which are electronic images that may be used in our emails to help deliver cookies, count visits and understand usage and campaign effectiveness. Web browsers are usually set to accept cookies by default. You may choose to set your browser to remove or reject browser cookies, but this may affect your experience visiting our Websites.
We may also work with other websites or platforms to serve ads to you as part of a customized campaign, unless you notify us that you prefer not to have information about you used in this way. To opt out, click here or if located in the European Union click here. Please note you will continue to receive generic ads.